Privacy Policy

We, the team at Apollo ATVs, are committed to protecting the privacy and security of our customers, dealers, and website visitors. Apollo ATVs is a DBA of Universal 21 Star INC. We are the sole owners of the information collected on this website and do not sell personal information to third parties under any circumstances.

We collect personal information only for defined, legitimate business purposes and to support or enhance our relationship with you. All collected information is handled confidentially and protected using appropriate safeguards.

Information We Collect

When you use our website, place an order, submit a form, or contact us, we may collect the following information:

• Name
• Contact information (email address and phone number)
• Billing and shipping address
• Payment details (processed securely via third-party processors)
• Demographic information (postcode, interests, preferences)
• Other information relevant to customer inquiries, surveys, or support

All information is collected voluntarily and only when necessary to provide our services.

How We Use the Information We Collect

We collect and use your information for the following purposes:

• To process orders, payments, shipping, and account activity
• To maintain internal records
• To improve our products, services, and website experience
• To communicate with you regarding orders, support requests, and account-related matters
• To send promotional emails or SMS messages in accordance with applicable consent requirements and only to users who have explicitly opted in
• To conduct internal research, analytics, or market research
• To customize the website based on user interests and behavior

You may opt out of promotional communications at any time by following unsubscribe instructions in emails or replying STOP to SMS messages.

Information Sharing & Third Parties

We do not sell, rent, or trade personal information, including mobile phone numbers, to third parties for marketing purposes.

We may share limited information with trusted third-party service providers strictly for operational purposes, including:

• Payment processing
• Shipping and logistics
• Website hosting and analytics
• Messaging and communication infrastructure

These service providers are contractually obligated to protect your information and are prohibited from using it for their own marketing purposes.

SMS Messaging & Mobile Communications

Apollo ATVs may use SMS (text messaging) to communicate with customers and dealers regarding order confirmations, shipping updates, account notifications, customer support, product availability, and occasional promotional messages related to products or services you have requested or expressed interest in.

Consent & Opt-In

By providing your mobile phone number through our website forms, dealer inquiry forms, checkout process, or other authorized channels, and by checking the consent checkbox where applicable, you consent to receive SMS messages from Apollo ATVs. SMS consent is collected separately from other forms of consent and is not a condition of purchase. SMS consent is not shared with third parties or affiliates for marketing purposes.

Message Frequency

Message frequency may vary based on account activity and interactions.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you opt in again.

Message & Data Rates

Message and data rates may apply.

Data Use & Sharing

Mobile information is used solely for the purposes described above and to provide requested services. We do not sell, rent, or share mobile phone numbers with third parties for their marketing purposes.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate electronic, physical, and managerial safeguards to protect the information we collect.

Cookies & Analytics

Our website uses cookies and similar technologies to enhance user experience and analyze website performance.

• Analyze website traffic and usage
• Improve website performance and content
• Personalize user experience

We also use Google Analytics, which collects anonymized usage data to help us understand how visitors interact with the site. Information generated by cookies may be transmitted to and stored by Google.

You may choose to accept or decline cookies through your browser settings. Declining cookies may limit certain website features.

Links to Other Websites

Our website may contain links to external websites. Once you leave our site, we do not have control over external sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

reCAPTCHA

We use Google reCAPTCHA to protect our website from spam and abuse. This service may collect IP addresses and other data as required by Google. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage users to review this policy periodically to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us directly. Our team is happy to assist.